You have 7 DAYS after the delivery to contact me concerning your Elektrika Banana purchase.
Depending on the situation, an exchange with a similar product in stock will most likely be possible. Naturally, this will be upon receipt of the initial jewelry in its original condition.
If we cannot find a better solution, a refund will be possible, upon receipt of the initial jewelry in its original condition.
PLEASE, CONTACT ME FIRST BEFORE RETURNING A PRODUCT!
Since communication is the key to good relations, it is best for us to discuss all the possibilities available to us and for you to have read all of my exchange policies. All of this will make an exchange, reparation, or refund much easier for everybody.
Therefore, I am counting on you to let me know as soon as possible (within 7 days).
Guarantees for my Jewelry: Elektrika Banana products are all original pieces and must be taken care of accordingly. Certain simple precautions are necessary, thank you refer to paragraph TIPS FOR CARING FOR YOUR JEWELRY (below). No exchange or refund will be possible in the event that a piece of Elektrika Banana jewelry was mistreated.
If you are not quite sure you want to buy one of my creations for yourself or someone else, I invite you to take your time and continue to search for the perfect gem. Feel free to e-mail me with your questions. Maybe a custom order is what you need!
Shoot me an e-mail at firstname.lastname@example.org, and we'll try to create the perfect fit.
A little advice for those of your who are a little lost: Choose a jewel that reminds you of the person you are giving it to, and tell him/her! This is one that confers particular attention to the jewel offered larger than the one who receives!
It becomes sacred and personal. Thanks to this gem, you are creating a link between the person who receives and you.
TIPS FOR CARING FOR YOUR JEWELRY:
Some of my pieces have very unique shapes and material compositions and you should be aware of certain precautions to ensure their longevity. I am counting on you to read the following recommendations. As a passionate jeweler, I'd be happy to answer any questions you might have.
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You are the proud owner of an Elektrika Banana treasure? Congratulations!
My jewelry is guaranteed to follow you through life, but only under a few simple and reasonable conditions
~ Some rings and thin wires may be subject to distortion if subjected to excessive pressure! No sports or manual labor with them!
~ Tahitian pearls and freshwater pearls are sensitive to certain chemicals notably the alcohol contained in perfumes, avoid putting them in contact with such substances.
~ Bleach will stain silver in BLACK!!! Put away your jewelry when you clean up your house!
~ Wood is very alive and might swell and/or crack if you keep playing in the water with jewelry containing pieces of wood.
~ Fabric can become dirty or discolored.
~Resin can be scratched.
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Make sure to put away your jewelry when you play sports, do crafts or household chores.
To ensure long life of your jewelry, please follow these simple precautions.